White-Glove Concierge
Precision. Discretion.
Outcomes.
For founders, executives, and high-performing families who value time above all else. We coordinate travel, events, properties, and personal affairs—end to end—with a single point of accountability.
Why now: The luxury concierge category continues to expand alongside the HNWI base, especially in the U.S., where millionaire households are still growing year-over-year. U.S. added 1,000+ new millionaires per day in 2024.
What We Deliver
Single Concierge Relationship
One dedicated point of contact, backed by a vetted network for travel, dining, wellness, household, and business needs. Global partner access; specialized requests on demand.
Discretion by Design
NDAs available. Zero data sold. Least-privilege access protocols ensure your privacy is paramount.
Operational Excellence
Clear SLAs, documented workflows, and measurable outcomes: bookings confirmed, hours saved, issues resolved.
Service Level & Governance
"If it's legal and ethical, we'll handle it."
Signature Services
End-to-end execution across all aspects of your professional and personal life
Travel & Events
- • End-to-end itineraries
- • International entries (visa guidance)
- • Aviation & hotel coordination
- • On-site logistics
- • Private/corporate events
Event Coordination
- • Corporate events
- • Private parties
- • Wedding planning
- • Venue selection
- • Vendor coordination
Personal Shopping & Sourcing
- • Curated wardrobe consultation
- • Luxury item sourcing
- • Gifts with white-glove delivery
- • Specialty acquisitions
- • Private shopping experiences
Home & Property
- • Maintenance scheduling
- • Contractor oversight
- • Utilities coordination
- • Household staff coordination
- • Security liaison
Executive Support
- • Calendar and meeting orchestration
- • Document preparation
- • Stakeholder hospitality
- • Offsite coordination
- • Executive travel management
Lifestyle & Wellness
- • Health and fitness coordination
- • Premium memberships
- • Private experiences
- • Hobby enablement
- • Wellness program management
Individual Memberships (Monthly)
Predictable retainer models aligned with market standards for luxury concierge services
Essential
- 10 hours / month
- Standard hours coverage (M–F)
- Core travel planning
- Personal shopping
Premium
- 30 hours / month
- Extended hours coverage
- Full travel coordination
- Event planning
- Home management
Elite
- Priority access + 24/7 availability
- Dedicated assistant
- Unlimited requests*
- ~80 concierge hours/month
- Surge support on approval
Add-Ons: Private aviation coordination, premium reservations access, on-site event staffing, relocation setups, complex multi-property programs (scoped SOW).
Corporate Concierge (Annual Retainers)
For leadership teams and UHNW family offices. Long-term contracts with high retention rates.
Executive Pod
- 5 executive profiles
- Pooled hour allocation
- Business priority support
Enterprise Pod
- 15 executive profiles
- Extended hour pool
- Quarterly reporting
Family Office Program
- Custom SLA design
- On-call coverage
- Multi-generational support
How It Works
Simple onboarding process designed to activate your concierge service within 72 hours
Discovery Call
15–30 min goals, preferences, scope discussion
Onboarding
Secure profile, payment, NDA, preferences setup
Go-Live
Meet your concierge, establish communication channels
First Wins
Confirm first wins within 72 hours
Exclusive Access & Privileges
Private Networks
Access to invitation-only venues, private clubs, and exclusive experiences unavailable to the general public.
VIP Treatment
Skip lines, secure impossible reservations, and receive white-glove treatment wherever you go.
Ultimate Discretion
Bank-level security protocols, confidential handling, and zero digital footprint for sensitive requests.
"Time is the ultimate luxury. We give you more of it."
Frequently Asked Questions
Do you take success fees/commissions?
We pass through net rates and privileged benefits when available; any supplier incentives are disclosed. We operate on retainers + clear project fees.
Do you guarantee availability?
Elite receives 24/7 routing with priority escalation. For peak-season requests (holiday, major events), we advise early notice; we still work last-minute with realistic alternatives.
What's "Unlimited Requests" really mean?
Ask as often as you like. Hands-on hours are governed by Fair Use (typically ~80 hours/month); if your usage consistently exceeds the threshold, we'll propose a custom SOW or corporate plan.
Compliance & Ethics
We decline any illegal or high-risk requests. We operate with strict privacy controls, conflict-of-interest checks, and vendor due diligence.
Book a Private Intro Call
We'll map your first 90 days, define KPIs (hours saved, bookings executed, outcomes), and activate your concierge within 72 hours.
Ready to Experience White-Glove Service?
Join the growing HNWI base who trust us with their most important details. Professional excellence and complete discretion, guaranteed.
Activate your concierge within 72 hours • NDAs available • Zero data sold